Refund Policy

Thank you for shopping at Architecture Opinion (architectureopinion.graphy.com). We’re committed to offering high-quality courses and digital resources. Please read this policy before making a purchase.

📦 Nature of Our Products

• Online Courses – Video lessons with downloadable support materials.
• Digital Products – PDF, DWG, Templates, and other downloadable files.

All our products are non-tangible digital goods and cannot be returned once accessed or downloaded.

🚫 Refunds Will Not Be Issued If:

• You accessed more than 7% of a course.
• You bought a course in confusion (e.g. expected English content, but it’s in Hindi).
• You downloaded digital files (PDF/DWG/Templates).
• You misunderstood the product/course despite a clear description.
• Your refund request is raised after 7 days of purchase.

✅ Refunds MAY Be Considered If:

• You were charged twice for the same product.
• You paid but did not receive access due to a technical error.
• You completed less than 7% of a course and found it completely mismatched with what was promised, along with detailed feedback.

Note: Final refund decision rests with our support team after verification.

🔄 Refund Process

To request a refund, please email us at contact@architectureopinion.com with the following:

• Your Name
• Email used for purchase
• Order ID
• Screenshot of Payment or Invoice
• Reason for refund request

We’ll respond within 3–5 working days. If approved, the refund will reflect in your account within 7–10 working days.

⚠️ Confusion-Based Purchase Clause

We do not provide refunds if you mistakenly purchased a course expecting something else (e.g., English content instead of Hindi, or misunderstood the course level). Please read course descriptions and FAQs carefully before purchase.

🏷️ Discounted/Offer Purchases

Courses bought under limited-time offers, coupons, or bundle pricing are non-refundable unless due to duplicate payment or access issue.

⚖️ Legal & Ethical Compliance

This policy aligns with the Consumer Protection Act, 2019 (India) and digital commerce standards. Our goal is to remain transparent, fair, and ethical for all customers.

📩 Need Help?

If you have questions, reach us at:
📧 contact@architectureopinion.com